Career Opportunities
We are looking for experienced qualified candidates who are interested in working with a multitude of specialists and in a hospital that provides 24 hour emergency service. Candidates must be able to multi-task in a fast paced hospital focusing on client service and patient care.
Tufts Veterinary Emergency Treatment & Specialties is a spacious 25,000 square foot, busy, progressive multi-doctor specialty and emergency practice located in Walpole MA.
Benefits For All Full Time Positions
Our generous benefit package includes include health, dental, CE reimbursement, short and long term disability and life insurance, 401k, flexible spending accounts, vacation, sick and personal time, employee pet discounts on services, food and products, uniforms provided and paid holidays.
Current Positions
Click on the links below to view more details about that position.
Veterinarians
Technical Staff
Emergency Veterinarian
Tufts VETS is recruiting an emergency veterinarian to join our Level I VECCS certified hospital. The position offers the opportunity to provide care to a diverse array of inpatients across multiple specialties. Our emergency doctors participate in a rotation of shifts including daytime emergency receiving, daytime inpatient management, mid-day (‘swing’) emergency receiving and overnight shifts. Tufts VETS is an affiliate of the Cummings School of Veterinary Medicine, at Tufts University, providing a unique environment combining academia and private practice. Benefits of a hybrid practice include the opportunity to teach, and mentor, veterinary students and interns, hold excellent benefits, participate in not-for-profit loan forgiveness programs and most, importantly to see a varied, strong caseload. Furthermore, we are privately owned and independently managed- thus you will be invited to practice medicine in your own way.
- Generous sign-on bonus, relocation expenses
- Competitive salary with a tremendous benefits package
- Multiple specialists to support you: internal medicine, surgery, diagnostic imaging, ophthalmology, dermatology, cardiology, and oncology
- The ECC teams consists of 2 criticalists and 8 experienced ER doctors
- Our rotating intern class will grow from 6 to 7 in 2023-2024
- Our 25,000-square foot hospital recently underwent renovations and currently houses a large ICU, digital radiographs, fluoroscopy, ultrasound, CT, endoscopy echocardiology suite, blood bank, telemetry, mechanical ventilator, in-house NOVA and IDEXX lab. There are currently 2 surgery suites with plans for a 3rd.
- Partnership with the teaching hospital of Cummings School of Veterinary Medicine at Tufts University provides resources including access to the diagnostic laboratory, library consortium, IT support, specialist consultation and more.
Walpole, Massachusetts is located halfway between Boston and Providence so you can take advantage of two unique cities. In addition to the rich culture of the cities, we are convenient to the beaches of Cape Cod and the mountains of New England.
Whether you are internship trained, or have similar experience, if you are interested in joining a strong group of veterinarians that are providing excellent patient care in a great location, please contact Maureen Antonitis at 508-668-5454, or email your resume to Maureen.antonitis@tufts.edu.
Internist
Tufts VETS is recruiting a 4th internist to join our multi-specialty veterinary hospital. Tufts VETS is an affiliate of the Cummings School of Veterinary Medicine, at Tufts University, providing a unique environment combining academia and private practice. Benefits of a hybrid practice include the opportunity to teach, and mentor, veterinary students and interns, hold excellent benefits, participate in not for profit loan forgiveness programs and most importantly, to see a varied, strong caseload. Furthermore, we are privately owned and independently managed- thus you will be invited to practice medicine in your own way.
- Generous sign-on bonus, relocation expenses
- Competitive salary with a tremendous benefits package
- Health, Vision & Dental
- Flexible spending account
- 401K with generous matching program
- CE allowance & paid professional expenses
- Pet care discounts
- Short- and long-term disability
- Life insurance
- PFML
- Employee assistance program
- Paid maternity leave
- Multiple specialists to support you: emergency & critical care, surgery, diagnostic imaging, ophthalmology, dermatology, cardiology, and oncology
- The medicine team consists of 3 internists, 6 experienced technicians and 2 dedicated liaisons
- We have a full complement of endoscopic equipment (flexible & rigid)
- Our 25,000-square foot hospital recently underwent renovations and currently houses a large ICU, digital radiographs, fluoroscopy, ultrasound, CT, echocardiology suite, blood bank, telemetry, mechanical ventilator, in-house NOVA and IDEXX lab. There are currently 2 surgery suites with plans for a 3rd.
- Partnership with the teaching hospital of Cummings School of Veterinary Medicine at Tufts University provides resources including access to the diagnostic laboratory, library consortium, IT support, specialist consultation and more.
Walpole, Massachusetts is located halfway between Boston and Providence so you can take advantage of two unique cities. In addition to the rich culture of the cities, we are convenient to the beaches of Cape Cod and the mountains of New England.
Whether you are board certified, residency trained or are currently completing your residency, and are interested in joining a strong group of veterinarians that are providing excellent patient care in a great location, please contact Dr. Julie Callahan at 508-668-5454, or email your resume to julie.callahan_clark@tufts.edu
Specialty Credentialed Technician Supervisor
Tufts V.E.T.S. is a multispecialty emergency and critical care VECCS level 1 certified facility in New England. We are an affiliate of the Cummings School of Veterinary Medicine, at Tufts University, providing a unique environment that integrates learning into a busy private practice setting. We are committed to providing the highest standard of patient care from a wide range of specialty services including emergency and critical care, anesthesia, surgery, internal medicine, oncology, radiology and diagnostic imaging, ophthalmology, dermatology, cardiology, and urgent care. We are continually seeking to unite highly skilled professionals in veterinary medicine to provide a collaborative environment that strives to promote and strengthen the human-animal bond.
Tufts V.E.T.S. strives to be a community where diversity and inclusion are a priority.
Sign-On Bonus: $5,000
Position Overview:
The Specialty Technician Supervisor is responsible for overseeing the day-to-day operations of the cardiology, dermatology, internal medicine, oncology, ophthalmology, pharmacy, and radiology services at TVTES. The supervisor will work closely and collaboratively with veterinarians, technicians, assistants, and all other team members within each service.
This position will require time both on and off the floor. The supervisor will work on the floor, modeling best practices in client/patient interactions with team members while observing and coaching team members on their clinical skills, knowledge, and patient care. The supervisor will ensure efficient workflows, delegation of tasks appropriately, and ensure a high standard of patient care are being followed by all team members in each of the services. They are to build good working and interpersonal relationships with all other services. As a member of leadership, they play a vital role in building and maintaining a healthy culture throughout the hospital.
This position requires someone who is organized, confident, and can maintain professionalism in tense situations. The supervisor is invested in the success of the department as well as the hospital, leads effectively and thoughtfully, is a champion through change, and possesses the ability to solve complex problems. A high level of emotional intelligence is key to succeed in this role. The supervisor must be committed to controlling their emotions in a high stress environment and navigating interpersonal relationships judiciously and empathetically. One must have the ability to navigate difficult conversations while being aware of body language, tone, and words to ensure an approachable and optimistic interaction. This includes deescalating employee conflict and gossip in a constructive and productive way.
Responsibilities:
- Perform all duties and tasks required of a Veterinary Technician. See job descriptions for further details.
- Motivate, inspire, and empower team members.
- Ensure optimal patient care by providing clear expectations and direction for team members.
- Provide coordination of the day for all specialty services.
- Assure that breaks included in each daily schedule.
- Oversee equipment maintenance and inventory for specialty services.
- Demonstrate advanced technical skills, knowledge, and client service.
- Work with the management team to advance the mission of Tufts VETS.
- Provide technical support and delegation.
- Provide team members with coaching and training that are in line with hospital expectations.
- Monitor and give frequent feedback to team members to ensure they deliver exceptional patient nursing care.
- Conducts performance evaluations with the Clinical Services Managers support.
- Develop departmental policies and procedures.
- Provide conflict resolution both internally and externally.
- Maintains the schedule for all specialty services that provides appropriate and adequate coverage for services. Including time off requests, callouts, holidays, and transferring of team members to other services as needed.
- Participates in being on-call for staffing concerns.
- Participate in callout and open shift coverage.
- Work required shift schedule including weekends and holiday coverage as required by the services.
- Partakes in the resolution of problems/issues between team members with tact and professionalism.
- Handle disciplinary action when necessary/appropriate (with management approval).
- Participate in recruitment and retention. Including interviewing applicants for positions within the specialty services.
- Oversees with onboarding and training of new hires within the specialty services.
- Facilitates and promotes individual growth and development goals/plans for team members.
- Works with the Learning and Development Coordinator to develop training related to each specialty.
- Provide guidance as needed to students and interns.
- Act as an advocate for the specialty services.
- Meet regularly with the Clinical Services Manager.
- Encourage collaboration and build strong inter-departmental relationships.
- Delegate responsibilities to technicians and assistants and work with them to develop specific plans that address the needs of the service.
- Hold regular department meetings.
- Attend and participate in leadership meetings with the management team.
- Oversee payroll for the specialty services including time clock review, pay adjustments, PTO, and approvals.
- Act as the point of contact for other services questions or concerns.
- Participate in in-hospital training and implementation of guidelines.
- Maintain an optimistic attitude and follow TVETS policies including the Employee Code of Conduct. Your conduct and interaction with hospital team members and clients is a top priority and is continually evaluated.
- Adhere to all hospital policies and standards as required by employee manual.
- Serve as a representative of the hospital. Display courtesy, tact, consideration, and a positive attitude in all interactions with clients, patients, and hospital team members.
- Adhere to your work schedule. Be on the floor ready to work at the start of your shift.
- Demonstrate initiative and teamwork in your duties each day.
- Demonstrate professionalism and discourage gossip/rumors.
- Maintain strict confidentiality.
- Follow all hospital safety protocols.
- Communicate openly, effectively, and regularly with all management, supervisors, and specialists
- Maintain positive rapport between all hospital team members and clients.
Schedule: Fulltime commitment. Shifts TBD. Includes being on-call for staffing concerns and holiday coverage as needed by the service. Schedule subject to change at managements discretion to meet the needs of the Specialty services. This position is considered essential and is therefore required to work as scheduled during inclement weather (i.e., during snowstorms).
Education and Licensure Requirements:
- High school diploma or equivalent
- Degree in Veterinary Technology and/or Animal Science
- Certified Veterinary Technician (CVT)
- Veterinary Technician Specialist (VTS) desirable
Experience Requirements:
- Minimum of 2 years of leadership or supervisory experience
- Minimum of 5 years working in the veterinary field as a Veterinary Technician
- Minimum of 3 years working in specialty and/or emergency medicine preferred
Personal Requirements:
- Minimum of 18 years old.
- Genuinely enjoys working with animals and can treat them compassionately even when they are stressed, ill or in pain.
- Must support and foster an environment of diversity, inclusion, collaboration, and empathy.
- Must have excellent interpersonal relationship and communication skills.
- Can multi-task in a fast-paced working environment.
- Can stay calm and efficient under pressure.
- Is detail oriented and reliable.
- Has a high commitment to providing exceptional patient/client care.
- Has excellent communication skills.
- Must be professional, approachable, and maintain an optimistic outlook.
- Physical Effort: Work requires lifting and carrying animals (will be assisted by other staff members in lifting animals over 40 lbs.). Walks or stands for extended periods or time; frequently works in a bent position.
- Working Conditions: May be exposed to unpleasant odors, noise, and animal feces. May be exposed to bites, scratches, and contagious diseases.
Continuing Education:
- Required to maintain credentialing requirements and CE each year.
- Advanced training and credentialing such as becoming a VTS is strongly encouraged.
- Must complete annual supervisor and leadership CE and training as assigned including educational reading.
Compensation: Is based on education, experience, credentials, and skill level.
Benefits: Full-time, include health, dental, vision, short and long-term disability, life insurance, 401K, flexible spending accounts, PFML, Employee Assistance Program, paid maternity leave, paid vacation/sick/personal time, employee pet discount, uniforms, CE opportunities and allowance, and paid holidays.
Please email your resume to: Amanda.Cloutier@tufts.edu
Laboratory Veterinary Technician
Tufts V.E.T.S. is a multispecialty emergency and critical care VECCS level 1 certified facility in New England. We are an affiliate of the Cummings School of Veterinary Medicine, at Tufts University, providing a unique environment that integrates learning into a busy private practice setting. We are committed to providing the highest standard of patient care from a wide range of specialty services including emergency and critical care, anesthesia, surgery, internal medicine, oncology, radiology and diagnostic imaging, ophthalmology, dermatology, cardiology, and urgent care. We are continually seeking to unite highly skilled professionals in veterinary medicine to provide a collaborative environment that strives to promote and strengthen the human-animal bond.
Tufts V.E.T.S. strives to be a community where diversity and inclusion are a priority.
Position Overview:
As a Laboratory Veterinary Technician at Tufts VETS, you will be an integral part of our veterinary team, specializing in providing timely and accurate diagnostic support in a fast-paced emergency and specialty setting. Your expertise will directly impact patient outcomes, assisting veterinarians in diagnosing and treating a variety of medical conditions in animals.
In this role, you will sample collection and essential laboratory tests, handle sample collection and processing, and maintain laboratory equipment. Your attention to detail and commitment to high-quality care will ensure that our patients receive the best possible treatment. You will collaborate closely with veterinary teams, contributing to a multidisciplinary approach to animal health.
The ideal candidate will possess strong technical skills, a solid understanding of veterinary laboratory procedures, and the ability to work efficiently under pressure. A passion for animal care and a dedication to continuous learning will further enhance your contributions to our team and the welfare of our patients.
Position Responsibilities:
- Strong knowledge of laboratory procedures and techniques.
- Proficiency in using laboratory equipment and technology.
- Strong venipuncture skills in small animals, various sizes & ages.
- Perform a variety of laboratory tests, including hematology, biochemistry, urinalysis, and cytology.
- Collect and process samples (blood, urine, tissue, etc.) with precision and adherence to safety protocols.
- Maintain and operate laboratory equipment, ensuring it is properly calibrated and functioning.
- Interpret laboratory results and assist veterinarians in making informed diagnostic and treatment decisions.
- Ensure the laboratory is clean, organized, and compliant with all health and safety regulations.
- Maintain accurate records of laboratory procedures and results.
- Oversee inventory management of all laboratory supplies.
- Assist in training new team members and veterinary students.
- Collaborate effectively with veterinary staff to provide comprehensive patient care.
- Participate in continuous education to stay updated with advancements in veterinary laboratory practices.
- Meet with supervisor and Clinical Services Manager regularly to review any concerns or issues.
- Maintain an optimistic attitude and follow TVETS policies including the Employee Code of Conduct. Your conduct and interaction with hospital team members and clients is a top priority and is continually evaluated.
- Adhere to all hospital policies and standards as required by employee manual.
- Serve as a representative of the hospital. Display courtesy, tact, consideration, and a positive attitude in all interactions with clients, patients, and hospital team members.
- Adhere to your work schedule. Be on the floor ready to work at the start of your shift.
- Demonstrate initiative and teamwork in your duties each day.
- Demonstrate professionalism and discourage gossip/rumors.
- Maintain strict confidentiality.
- Follow all hospital safety protocols.
- Communicate openly, effectively, and regularly with all management, supervisors, and specialists
- Maintain positive rapport between all hospital team members and clients.
Schedule: Fulltime commitment. Shifts TBD. Includes weekend and holiday coverage as needed by the service. Schedule subject to change at management’s discretion to meet the needs of the laboratory service. This position is considered essential and is therefore required to work as scheduled during inclement weather (i.e., during snowstorms).
Education and Licensure Requirements:
- High school diploma or equivalent
- Degree in Veterinary Technology and/or Animal Science preferred
- Certification as a Veterinary Technician (CVT, RVT, or LVT) preferred
- Veterinary Technician Specialist (VTS) desirable
Experience Requirements:
- Minimum of 2 years working in the veterinary field as a Veterinary Technician
- Minimum of 3 years working in specialty and/or emergency medicine preferred
Personal Requirements:
- Minimum of 18 years old.
- Genuinely enjoys working with animals and can treat them compassionately even when they are stressed, ill or in pain.
- Must support and foster an environment of diversity, inclusion, collaboration, and empathy.
- Must have excellent interpersonal relationship and communication skills.
- Can multi-task in a fast-paced working environment.
- Can stay calm and efficient under pressure.
- Is detail oriented and reliable.
- Has a high commitment to providing exceptional patient/client care.
- Has excellent communication skills.
- Must be professional, approachable, and maintain an optimistic outlook.
- Physical Effort: Work requires lifting and carrying animals (will be assisted by other staff members in lifting animals over 40 lbs.). Walks or stands for extended periods or time; frequently works in a bent position.
- Working Conditions: May be exposed to unpleasant odors, noise, and animal feces. May be exposed to bites, scratches, and contagious diseases.
Continuing Education:
- Maintain credentialing requirements and CE each year.
- Advanced training and credentialing such as becoming a VTS is strongly encouraged.
- Complete annual CE and training as assigned including educational reading.
Compensation: Is based on education, experience, credentials, and skill level.
Benefits: Full-time, include health, dental, vision, short and long-term disability, life insurance, 401K, flexible spending accounts, PFML, Employee Assistance Program, paid maternity leave, paid vacation/sick/personal time, employee pet discount, uniforms, CE opportunities and allowance, and paid holidays.
Please email your resume to: Amanda.Cloutier@tufts.edu
Cardiology Veterinary Technician
Tufts V.E.T.S. is a multispecialty emergency and critical care VECCS level 1 certified facility in New England. We are an affiliate of the Cummings School of Veterinary Medicine, at Tufts University, providing a unique environment that integrates learning into a busy private practice setting. We are committed to providing the highest standard of patient care from a wide range of specialty services including emergency and critical care, anesthesia, surgery, internal medicine, oncology, radiology and diagnostic imaging, ophthalmology, dermatology, cardiology, and urgent care. We are continually seeking to unite highly skilled professionals in veterinary medicine to provide a collaborative environment that strives to promote and strengthen the human-animal bond.
Tufts V.E.T.S. strives to be a community where diversity and inclusion are a priority.
Position Overview:
The Cardiology Veterinary Technician at Tufts VETS will play a crucial role in providing specialized care to patients with cardiovascular conditions. This position requires a strong background in veterinary medicine, exceptional technical skills, and a compassionate approach to patient care. The Cardiology Veterinary Technician will assist the cardiologist in diagnosing, treating, and managing heart-related conditions in patients, ensuring the highest standards of veterinary care.
Your attention to detail and commitment to high-quality care will ensure that our patients receive the best possible treatment. You will collaborate closely with veterinary teams, contributing to a multidisciplinary approach to animal health.
The ideal candidate will possess strong technical skills, excellent communication and interpersonal skills, a solid understanding of common veterinary cardiac conditions, and the ability to work efficiently under pressure. A passion for animal care and a dedication to continuous learning will further enhance your contributions to our team and the welfare of our patients.
Responsibilities:
Non-Invasive Cardiovascular Services
- Outpatient Receiving
- Coordinate daily receiving schedule with doctors and liaison
- Coordinate daily patient diagnostic procedures
- Enter all patient charges for appointments and consultations
- Submit clinical pathology and anesthesia requests
- Submit and/or fill and sign-off on patient prescriptions from the pharmacy
- Assist with filing and sending of outside scripts
- Electrocardiography
- Enter patient data and obtain diagnostic ECG recordings for cardiology and other services
- Maintain and order supplies such as ECG paper, alligator clips, and batteries
- Interface with maintenance service
- Maintain ECG machines
- Non-Invasive Blood Pressure
- Obtain accurate blood pressure readings using Doppler, and maintain vitals recording in Stringsoft
- Maintain and order supplies such as blood pressure cuffs, and gel
- Maintain diagnostic equipment and manometers
- Echocardiography
- Enter patient data in patient archive
- Assist with animal restraint during echocardiogram
- Coordinate ultrasound machine maintenance and biannual check-ups
- Transfer ultrasound images to workstation
- Maintain ultrasound table
- Maintain and order supplies such as ultrasound gel, Isopropyl alcohol, and portable oxygen tank
- Centesis and Aspirates
- Assist with procedure (handling, shave/prep site)
- Submit samples for cytology, culture and/or fluid analysis
- Maintain and order supplies such as catheters and needles, extension sets, 3-way stopcocks, syringes, and fluid collection devices
- Holter and Event Monitors
- Hook up monitors
- Maintain patient log and communication of requirements with owners
- Receive and organize returned monitors; submit data to NAVIX where applicable
- Oder and maintain monitors and associated supplies such as memory cards, electrodes, alcohol pads, and holter vets
- Cardiac Nursing Care
- Receive cardiology patients for routine and emergency appointments, including taking accurate histories and performing initial vitals acquisition
- Maintain an updated medical record; start SOAPs and document vitals in Stringsoft
- Assist in admission of patients to ICU and help with coordinating of inpatient care/treatments when needed
- Collect blood and urine samples using proper techniques/sample handling
- Run in-house labs (renal panel w/ lytes, PCV/TPs, heartworm tests, blood gases, etc.
- Submit samples to clinical pathology or prepare for shipment to outside lab
- Administer medications as needed: PO, SQ, IM, IV
- Place IV catheters when need for inpatient hospitalization or outpatient procedures
- Administer flow-by oxygen therapy as needed
- Perform digital radiographs
- Maintain and order supplies such as needles, syringes, catheters and injection caps, vacutainer tubes, and bandage material (gauze, Vetwrap)
- General Maintenance
- Clean and organize countertops, cabinets, etc.
- Stock all supplies daily
- Launder towels and blankets
- Maintain oxygen hook-up
- Maintain Cardiology Google Doc with pending labs, complete noted task requests in an organized and timely manner
- Maintain computers and printers
- Invasive Cardiovascular Services (minimally invasive PDA occlusion, transvenous pacemaker implantation)
- Maintain cath lab inventory/surgical supply list
- Assist with procedures, surgical suite set-up; organization of interventional supplies
- Sterilely open/present surgical supplies
- Assist with fluoroscopic measurements under doctor guidance
- Demonstrate interest and technical skill to act as sterile surgical assistant
- Client and Referring Veterinarian Communication
- Client Interaction
- Schedule new and recheck appointments
- Prepare cost estimates
- Monitor cardiology email account throughout the day and assist with responses when requested, under doctor guidance
- Maintain cardiology phone log and make calls to clients for rechecks due, status updates (inpatient updates or routine outpatient check-ins), relaying routine lab results
- Coordinate and refill of prescription medications
- Assist in training new team members and veterinary students.
- Collaborate effectively with veterinary staff to provide comprehensive patient care.
- Participate in continuous education to stay updated with advancements in veterinary cardiology practices.
- Meet with supervisor and Clinical Services Manager regularly to review any concerns or issues.
- Maintain an optimistic attitude and follow TVETS policies including the Employee Code of Conduct. Your conduct and interaction with hospital team members and clients is a top priority and is continually evaluated.
- Adhere to all hospital policies and standards as required by employee manual.
- Serve as a representative of the hospital. Display courtesy, tact, consideration, and a positive attitude in all interactions with clients, patients, and hospital team members.
- Adhere to your work schedule. Be on the floor ready to work at the start of your shift.
- Demonstrate initiative and teamwork in your duties each day.
- Demonstrate professionalism and discourage gossip/rumors.
- Maintain strict confidentiality.
- Follow all hospital safety protocols.
- Communicate openly, effectively, and regularly with all management, supervisors, and specialists
- Maintain positive rapport between all hospital team members and clients.
Schedule: Fulltime commitment. Shifts TBD. Schedule subject to change at management’s discretion to meet the needs of the cardiology service. This position is considered essential and is therefore required to work as scheduled during inclement weather (i.e., during snowstorms).
Education and Licensure Requirements:
- High school diploma or equivalent
- Degree in Veterinary Technology and/or Animal Science preferred
- Certification as a Veterinary Technician (CVT, RVT, or LVT) preferred
- Veterinary Technician Specialist (VTS) desirable
Experience Requirements:
- Minimum of 2 years working in the veterinary field as a Veterinary Technician
- Prior experience working in specialty medicine preferred
Personal Requirements:
- Minimum of 18 years old.
- Genuinely enjoys working with animals and can treat them compassionately even when they are stressed, ill or in pain.
- Must support and foster an environment of diversity, inclusion, collaboration, and empathy.
- Must have excellent interpersonal relationship and communication skills.
- Can multi-task in a fast-paced working environment.
- Can stay calm and efficient under pressure.
- Is detail oriented and reliable.
- Has a high commitment to providing exceptional patient/client care.
- Has excellent communication skills.
- Must be professional, approachable, and maintain an optimistic outlook.
- Physical Effort: Work requires lifting and carrying animals (will be assisted by other staff members in lifting animals over 40 lbs.). Walks or stands for extended periods or time; frequently works in a bent position.
- Working Conditions: May be exposed to unpleasant odors, noise, and animal feces. May be exposed to bites, scratches, and contagious diseases.
Continuing Education:
- Maintain credentialing requirements and CE each year.
- Advanced training and credentialing such as becoming a VTS is strongly encouraged.
- Complete annual CE and training as assigned including educational reading.
Compensation: Is based on education, experience, credentials, and skill level.
Benefits: Full-time, include health, dental, vision, short and long-term disability, life insurance, 401K, flexible spending accounts, PFML, Employee Assistance Program, paid maternity leave, paid vacation/sick/personal time, employee pet discount, uniforms, CE opportunities and allowance, and paid holidays.
Please email your resume to: Amanda.Cloutier@tufts.edu
Veterinary Assistant Internal Medicine - Full-Time
Tufts V.E.T.S. is a multispecialty emergency and critical care VECCS level 1 certified facility in New England. We are an affiliate of the Cummings School of Veterinary Medicine, at Tufts University, providing a unique environment that integrates learning into a busy private practice setting. We are committed to providing the highest standard of patient care from a wide range of specialty services including emergency and critical care, surgery, anesthesia, internal medicine, oncology, radiology and diagnostic imaging, ophthalmology, dermatology, urgent care, and cardiology. We are continually seeking to unite highly skilled professionals in veterinary medicine to provide a collaborative environment that strives to promote and strengthen the human-animal bond.
Tufts V.E.T.S. strives to be a community where diversity and inclusion are a priority.
About the Position: We are seeking fulltime Veterinary Assistants to join our Internal Medicine team.
- Performs general husbandry of all day cases, including walking dogs, changing litter boxes and food/water bowls.
- Start appointments, collect a patient history from the owner, obtain a TPRW, begin a SOAP, and relay information to the internist.
- Assist with prescription refills**Level 2, Must always be second checked.
- Assist with packaging and signing out lab work**Must always be second checked.
- Works with technician(s) to complete daily/weekly/monthly department checklists.
- Can comprehensively utilize our medical record system (Stringsoft) to increase doctor’s efficiency with medical records (help scribe SOAPs, record discussions in rooms between doctor/clients, start discharge reports, enter in TPRW, print patient label, enter in patient history, look-up patient/client, enter client communications, look-up appointments, review invoices/estimates, complete patient treatment- must be overseen by technician or doctor, etc.).
- Work with the team to prioritize and distribute client concerns throughout the day.
- Communicate with referring veterinarians and other specialty practices as needed.
- Can effectively and safely restrain pets for blood draws, catheter placement, procedures, treatments, or general examinations.
- Can assist doctors and technicians with the administration of medications.
- Assist in set-up for any IM procedures in the procedure area or ECC as indicated.
- Assist with setup, use, and maintenance of patient monitoring equipment and warming devices.
- Assist technicians with anesthetic or sedation procedures during pre-op, intra-op and recovery.
- Aseptically prep patients for procedures.
- Assists with cleaning and storage of IM scope equipment- following appropriate SOP’s.
- Carry out basic in-house laboratory testing (NOVA, Procyte, Catalyst, Coags and all snap tests).
- Submit samples to outside laboratories i.e. IDEXX/Tufts.
- Can collect non-sterile urine and fecal specimens for laboratory submission.
- Effectively position for and take radiographs with technical assistance.
- Maintains cleanliness and stocking of IM exam rooms, IM treatment area and IM procedure area.
- Assist with inventory control.
- Create estimates for procedures and submit for clinician approval.
- Communicate with referring veterinarians and other specialty practices as needed.
- Assist with call backs, confirmation calls, and follow up calls.
- Demonstrate critical thinking skills when talking with clients to assess concerns, urgency, and interventional needs.
- Follow through with client conversations to ensure appropriate action has taken place and questions have been answered.
- Record all client communications in communication log.
- Ensure doctors receive all messages from clients.
- Conducts oneself in a confident and professional manner even when stressed and/or focused on individual tasks.
- Provides compassionate care to all patients and clients.
- Demonstrates initiative and teamwork in your duties each day.
- Demonstrates professionalism and discourages gossip/rumors.
Shift: Fulltime (36 to 40 hours). Four 10 hour shifts, days TBD.
Personal Requirements:
- Minimum of 18 years old
- Minimum 1 year of animal care experience and training
- Experience in emergency and/or specialty medicine preferred
- Veterinary Assistant program graduate preferred
- Enjoys working with animals and can treat them compassionately even when they are stressed, ill or in pain.
- Ability to support and foster an environment of diversity, inclusion, collaboration, and empathy.
- Good interpersonal relationship and communication skills.
- Ability to multi-task in a fast-paced working environment.
- Can stay calm and efficient under pressure.
- Detailed oriented and reliable.
- Has a high commitment to providing exceptional patient/client care.
- Excellent client communication skills.
- Well-spoken, professional, approachable, and maintain a positive outlook.
- Proficient at working with digital records, Microsoft Word/Excel, and Google Docs.
- Physical Effort: Work requires lifting and carrying animals (will be assisted by other staff members in lifting animals over 40 lbs.). Walks or stands for extended periods or time; frequently works in a bent position.
- Working conditions: May be exposed to unpleasant odors, noise, and animal feces. May be exposed to bites, scratches, and contagious diseases. Will be exposed (with proper PPE and protocols in place) to chemotherapeutic agents.
Compensation: Is based on education, experience, and skill level.
Benefits: Full-time benefits include health, dental, vision, short and long-term disability, life insurance, 401K, flexible spending accounts, PFML, Employee Assistance Program, paid maternity leave, paid vacation/sick/personal time, employee pet discount, uniforms, CE opportunities and allowance, and paid holidays.
Please email your resume to: Amanda.Cloutier@tufts.edu
Surgery/Anesthesia Credentialed Technician Supervisor
Tufts V.E.T.S. is a multispecialty emergency and critical care VECCS level 1 certified facility in New England. We are an affiliate of the Cummings School of Veterinary Medicine, at Tufts University, providing a unique environment that integrates learning into a busy private practice setting. We are committed to providing the highest standard of patient care from a wide range of specialty services including emergency and critical care, anesthesia, surgery, internal medicine, oncology, radiology and diagnostic imaging, ophthalmology, dermatology, cardiology, and urgent care. We are continually seeking to unite highly skilled professionals in veterinary medicine to provide a collaborative environment that strives to promote and strengthen the human-animal bond.
Tufts V.E.T.S. strives to be a community where diversity and inclusion are a priority.
Sign-On Bonus: $5,000
Position Overview: The Surgery/Anesthesia Technician Supervisor is responsible for overseeing the day-to-day operations of the Surgery and Anesthesia department at TVETS. The supervisor will work closely and collaboratively with our Chief of Surgery, anesthesiologist, and along with all other members of the team.
This position will require time both on and off the floor. The supervisor will work on the floor, modeling best practices in client/patient interactions with team members while observing and coaching team members on their clinical skills, knowledge, and patient care. The supervisor will ensure efficient workflows, delegate cases appropriately and ensure a high standard of patient care are being followed by all team members in the department. They are to build good working and interpersonal relationships with all other services. As a member of leadership, they play a vital role in building and maintaining a healthy culture throughout the hospital.
This position requires someone who is organized, confident, and can maintain professionalism in tense situations. The supervisor is invested in the success of the department as well as the hospital, leads effectively and thoughtfully, is a champion through change, and possesses the ability to solve complex problems. A high level of emotional intelligence is key to succeed in this role. The supervisor must be committed to controlling their emotions in a high stress environment and navigating interpersonal relationships judiciously and empathetically. One must have the ability to navigate difficult conversations while being aware of body language, tone, and words to ensure an approachable and optimistic interaction. This includes deescalating employee conflict and gossip in a constructive and productive way.
Responsibilities:
- Perform all duties and tasks required of a Surgery/Anesthesia Technician Level 4.
- Motivate, inspire, and empower team members.
- Ensure optimal patient care by providing clear expectations and direction for team members.
- Provide coordination of the day and all anesthetic cases.
- Assure that breaks included in each daily schedule.
- Oversee equipment maintenance and inventory for the department.
- Demonstrate advanced technical skills, knowledge, and client service.
- Work with the management team to advance the mission of Tufts VETS.
- Provide technical support and delegation.
- Provide team members with coaching and training that are in line with hospital expectations.
- Monitor and give frequent feedback to team members to ensure they deliver exceptional patient nursing care.
- Conducts performance evaluations with the Clinical Services Managers support.
- Develop departmental policies and procedures.
- Provide conflict resolution both internally and externally.
- Maintains the schedule for Surgery and Anesthesia that provides appropriate and adequate coverage for services. Including time off requests, callouts, holidays, and transferring of team members to other services as needed.
- Participates and oversees the Anesthesia on-call schedule.
- Participate in callout and open shift coverage.
- Work required shift schedule including weekends and holiday coverage as required by the service.
- Partakes in the resolution of problems/issues between team members with tact and professionalism.
- Handle disciplinary action when necessary/appropriate (with management approval).
- Participate in recruitment and retention. Including interviewing applicants for positions within the Surgery and Anesthesia services.
- Oversees with onboarding and training of new hires within the department.
- Facilitates and promotes individual growth and development goals/plans for team members.
- Works with the Learning and Development Coordinator, Anesthesiologist, and Anesthesia Trainer on developing training related to surgery and anesthesia.
- Provide guidance as needed to students and interns.
- Act as an advocate for the Surgery and Anesthesia services.
- Meet regularly with the Chief of Surgery and Clinical Services Manager.
- Encourage collaboration and build strong inter-departmental relationships.
- Delegate responsibilities to technicians and work with them to develop specific plans that address the needs of the service.
- Hold regular department meetings.
- Attend and participate in leadership meetings with the management team.
- Oversee payroll for the department including time clock review, pay adjustments, PTO, and approvals.
- Act as the point of contact for other services questions or concerns.
- Participate in in-hospital training and implementation of guidelines.
- Maintain an optimistic attitude and follow TVETS policies including the Employee Code of Conduct. Your conduct and interaction with hospital team members and clients is a top priority and is continually evaluated.
- Adhere to all hospital policies and standards as required by employee manual.
- Serve as a representative of the hospital. Display courtesy, tact, consideration, and a positive attitude in all interactions with clients, patients, and hospital team members.
- Adhere to your work schedule. Be on the floor ready to work at the start of your shift.
- Demonstrate initiative and teamwork in your duties each day.
- Demonstrate professionalism and discourage gossip/rumors.
- Maintain strict confidentiality.
- Follow all hospital safety protocols.
- Communicate openly, effectively, and regularly with all management, supervisors, and specialists.
- Maintain positive rapport between all hospital team members and clients.
Schedule: Fulltime commitment, Monday through Friday required. Shifts TBD. Includes being on-call for staffing concerns and holiday coverage as needed by the service. Schedule subject to change at managements discretion to meet the needs of the Surgery and Anesthesia services.
Education and Licensure Requirements:
- High school diploma or equivalent
- Degree in Veterinary Technology and/or Animal Science
- Certified Veterinary Technician (CVT)
- Veterinary Technician Specialist (VTS) in Surgery and/or Anesthesia desirable
Experience Requirements:
- Minimum of 2 years of leadership or supervisory experience
- Minimum of 5 years working in the veterinary field as a Veterinary Technician
- Minimum of 3 years working in the veterinary field as a veterinary technician in surgery/anesthesia
Personal Requirements:
- Minimum of 18 years old.
- Genuinely enjoys working with animals and can treat them compassionately even when they are stressed, ill or in pain.
- Must support and foster an environment of diversity, inclusion, collaboration, and empathy.
- Must have excellent interpersonal relationship and communication skills.
- Can multi-task in a fast-paced working environment.
- Can stay calm and efficient under pressure.
- Is detail oriented and reliable.
- Has a high commitment to providing exceptional patient/client care.
- Has excellent communication skills.
- Must be professional, approachable, and maintain an optimistic outlook.
- Physical Effort: Work requires lifting and carrying animals (will be assisted by other staff members in lifting animals over 40 lbs.). Walks or stands for extended periods or time; frequently works in a bent position.
- Working conditions: May be exposed to unpleasant odors, noises, and animal feces. May be exposed to bites, scratches, and contagious diseases.
Continuing Education:
- Required to maintain Massachusetts credentialing requirements and CE each year.
- Advanced training and credentialing such as becoming a VTS is strongly encouraged.
- Must complete annual supervisor and leadership CE and training as assigned including educational reading.
Compensation: Is based on education, experience, credentials, and skill level.
Benefits: Full-time, include health, dental, vision, short and long-term disability, life insurance, 401K, flexible spending accounts, PFML, Employee Assistance Program, paid maternity leave, paid vacation/sick/personal time, employee pet discount, uniforms, CE opportunities and allowance, and paid holidays.
Please email your resume to: Amanda.Cloutier@tufts.edu
Urgent Care Veterinary Technician
Tufts V.E.T.S. is a multispecialty emergency and critical care VECCS level 1 certified facility in New England. We are an affiliate of the Cummings School of Veterinary Medicine, at Tufts University, providing a unique environment that integrates learning into a busy private practice setting. We are committed to providing the highest standard of patient care from a wide range of specialty services including emergency and critical care, surgery, anesthesia, internal medicine, oncology, radiology and diagnostic imaging, ophthalmology, dermatology, urgent care, and cardiology. We are continually seeking to unite highly skilled professionals in veterinary medicine to provide a collaborative environment that strives to promote and strengthen the human-animal bond.
Tufts V.E.T.S. strives to be a community where diversity and inclusion are a priority.
About the Position: We are seeking a fulltime Urgent Care Veterinary Technician (certified preferred). The Urgent Care and ECC services collaborate and communicate with one another in determining when cases need to be transferred from one to the other depending on the patient’s required care.
- Assists the urgent care veterinarian with cases from triage to discharge
- Skilled at triage
- Comfortable with patient discharges, reviewing orders and medications with clients
- Comfortable with digital medical records and treatment orders
- Excellent client communication skills with willingness to work with ER/ECC technicians and veterinarians during the transfer process, when needed
- Proficient with time management and punctuality
- Can safely restrain patients – low stress handling
- Has excellent knowledge of common disease processes and pharmacology
- Proficient with medical calculations
- Proficient with blood draws, IV catheter placement, and running and processing various lab samples (such as NOVA, Catalyst, Procyte, Coag, PCV/TS, SNAP tests, staining samples, cytology’s, etc.)
- Comfortable with administering, monitoring, and recovering patients under sedation for common procedures
- Assists urgent care veterinarian with procedures
- Proficient at patient positioning and taking digital radiographs
- Can setup, monitor, interpret, and maintain patient monitoring equipment (ECG, SpO2, CO2, NIBP)
- Assists with inventory and general husbandry needs within the urgent care clinical space
Shift: Part-time (20-34 hours) benefited position within the Urgent Care services. Shifts Wednesday 3pm to 11:30pm, Friday 3pm to 11pm, and Saturday 10am to 6:30pm. Weekend and holiday requirements.
Personal Requirements:
- Minimum of 18 years old
- Minimum 3 years working as a veterinary technician
- Minimum 2 years’ experience in an emergency and/or specialty hospital preferred
- Graduate from an accredited AVMA program preferred
- CVT, LVT, RVT, and/or VTS preferred
- Must support and foster an environment of diversity, inclusion, collaboration, and empathy
- Must have excellent interpersonal relationship and communication skills
- Ability to multi-task in a fast-paced working environment
- Is detailed oriented and reliable
- Has a high commitment to providing exceptional patient care
- Excellent client communication skills
- Must be well-spoken, professional, approachable, and maintain a positive outlook
- Proficient at working with digital records and using Microsoft Word/Excel
- Physical Effort: Work requires lifting, carrying, and restraining animals (will be assisted by other staff members in lifting animals over 40 lbs.). Walks or stands for extended periods or time; frequently works in a bent position.
Compensation: Is based on education, experience, credentials, and skill level.
Benefits: Full-time benefits include health, dental, vision, short and long-term disability, life insurance, 401K, flexible spending accounts, PFML, Employee Assistance Program, paid maternity leave, paid vacation/sick/personal time, employee pet discount, uniforms, CE opportunities and allowance, and paid holidays.
Please email your resume to: Amanda.Cloutier@tufts.edu
Veterinary Assistant Urgent Care - Full-Time
Tufts V.E.T.S. is a multispecialty emergency and critical care VECCS level 1 certified facility in New England. We are an affiliate of the Cummings School of Veterinary Medicine, at Tufts University, providing a unique environment that integrates learning into a busy private practice setting. We are committed to providing the highest standard of patient care from a wide range of specialty services including emergency and critical care, surgery, anesthesia, internal medicine, oncology, radiology and diagnostic imaging, ophthalmology, dermatology, urgent care, and cardiology. We are continually seeking to unite highly skilled professionals in veterinary medicine to provide a collaborative environment that strives to promote and strengthen the human-animal bond.
Tufts V.E.T.S. strives to be a community where diversity and inclusion are a priority.
About the Position: We are seeking fulltime Veterinary Assistants to join our Urgent Care team.
- Provides compassionate care to all patients and clients.
- Conducts oneself in a confident and professional manner even when stressed and/or focused on individual tasks.
- Assists Veterinary Technicians with patient treatments, procedures, and triages.
- Assists the Urgent Care Doctors with patient examinations, treatments, procedures and discharges.
- Takes direction from the Supervisor, Urgent Care Technician, or Urgent Care Doctor regarding prioritizing responsibilities during the shift.
- Assists with general department husbandry and stocking.
- Knows how to use basic functions of digital medical record system: StringSoft.
- Can collect a basic patient history.
- Obtain and document patient’s vitals (TPRW).
- Can effectively and safely restrain patients for blood draws, catheter placement, procedures, treatments, or general examinations.
- Understands the importance of a clean and orderly facility, does not hesitate to clean, or organize as part of a normal job duty.
- Carry out basic in-house laboratory testing (NOVA, Procyte, Catalyst, Coags and all snap tests).
- Submit samples to outside laboratories i.e. IDEXX/Tufts.
- Effectively position for and take radiographs with technical assistance.
- Understands how to use, setup, and care for IV pumps.
- Understands the importance of prioritizing tasks and keeps oneself busy and productive during work shifts.
- Can give baths and brush patients.
- Can collect non-sterile urine and fecal specimens for laboratory submission.
- Can recognize and report any unusual condition or abnormal behavior from a patient.
- Can assist Doctors and Technicians with the administration of medications.
- Maintains cleanliness and stocking of all exam rooms.
- Assist with setup, use, and maintenance of patient monitoring equipment and warming devices.
- Aseptically prep patients for procedures.
- Sterilely glove up.
- Demonstrates critical thinking skills when talking with clients to assess concerns, urgency, and interventional needs.
- Provides clear, direct, and professional client communications, on the phone and in person.
Shift: Fulltime (36 to 40 hours). Second shift hours, days TBD. Includes holiday and weekend hours.
Personal Requirements:
- Minimum of 18 years old
- High school degree or equivalent
- Minimum 1 years working in the veterinary field
- Experience in an emergency and/or specialty hospital preferred
- Graduate from an accredited Veterinary Assistant program preferred
- Genuinely enjoys working with animals and can handle patients compassionately and safely when they are stressed, ill or in pain
- Must have the ability to support and foster an environment of diversity, inclusion, collaboration, and empathy
- Must have good interpersonal relationship and communication skills
- Can multi-task in a fast-paced working environment
- Is detailed oriented and reliable
- Has a high commitment to providing exceptional patient care
- Excellent client communication skills
- Must be well-spoken, professional, approachable, and maintain a optimistic outlook
- Proficient at working with digital records and using Microsoft Word/Excel
- Physical Effort: Work requires lifting, carrying, and restraining animals (will be assisted by other staff members in lifting animals over 40 lbs.). Walks or stands for extended periods or time; frequently works in a bent position.
- Working Conditions: May be exposed to unpleasant odors, noises and animal feces. May be exposed to bites, scratches, and contagious diseases.
Compensation: Is based on education, experience, and skill level.
Benefits: Full-time benefits include health, dental, vision, short and long-term disability, life insurance, 401K, flexible spending accounts, PFML, Employee Assistance Program, paid maternity leave, paid vacation/sick/personal time, employee pet discount, uniforms, CE opportunities and allowance, and paid holidays.
Please email your resume to: Amanda.Cloutier@tufts.edu
VTS (ECC) Veterinary Technician within the Emergency & Critical Care Service
Tufts V.E.T.S. is a multispecialty emergency and critical care VECCS level 1 certified facility in New England. We are an affiliate of the Cummings School of Veterinary Medicine, at Tufts University, providing a unique environment that integrates learning into a busy private practice setting. We are committed to providing the highest standard of patient care from a wide range of specialty services including emergency and critical care, surgery, anesthesia, internal medicine, oncology, radiology and diagnostic imaging, ophthalmology, dermatology, urgent care, and cardiology. We are continually seeking to unite highly skilled professionals in veterinary medicine to provide a collaborative environment that strives to promote and strengthen the human-animal bond.
Tufts V.E.T.S. strives to be a community where diversity and inclusion are a priority.
Sign-On Bonus: $3,500
About the Position: We are seeking full-time VTS (ECC) Veterinary Technicians to join our ICU teams within the Emergency and Critical Care services.
- Mastery of advanced nursing skills related to emergency and critical care
- Support veterinarians to ensure exceptional veterinary care; advocate for patients, and educate clients
- Understanding of ECC patient's condition and treatment, and your role in their nursing management
- Advanced skill in emergency action directed toward the assessment, treatment, and stabilization of a patient with an urgent medical problem
- Advanced skill in the treatment of a patient with a life-threatening or potentially life-threatening illness or injury
- Deliver exceptional, compassionate nursing care to patients utilizing a variety of technical skills
- Willingness to guide, mentor, and support fellow team members in an on-the-floor position where patient care and team member education will be on the forefront of the position
- Work closely with the Learning and Development Coordinator to provide in-house education
- Constantly advance your knowledge base and skill set
- Able to provide professional, clear, and effective communication
- Demonstrate superior client service
- Maintain an optimistic outlook
- Comfortable with digital medical records and treatment orders
- Can safely restrain patients
- Has excellent knowledge of common disease processes and pharmacology
- Proficient with time management and punctuality
- Proficient with medical calculations
- Comfortable with setting up and monitoring CRI’s
- Proficient with venipuncture and IVC placement
- Proficient with using various in-house equipment such as NOVA, Catalyst, Procyte, Coag and submitting various lab samples to external labs
- Can place central lines, NG tubes, and u-caths
- Comfortable with transfusions and blood typing
- Can maintain patients on mechanical ventilator and hi-flow oxygen
- Assists ECC doctors with procedures
- Proficient at patient positioning and taking digital radiographs
- Can setup, monitor, interpret, and maintain patient monitoring equipment (ECG, SpO2, CO2, NIBP)
- Comfortable with use and interpretation of telemetry system
- Proficient with patient triage, procedure workups, admitting & rounding patients, and discharges
- Comfortable with common sedating protocols, monitoring patients pre-op, intra-op, and during recovery of sedation
- Can setup, maintain, and troubleshoot multiparameter monitors (SpO2, CO2, ECG, NIBP), Doppler, and other common emergency equipment (O2 cage, ventilator)
Shift: 7am to 7pm fulltime (36 hour) benefit position within the ECC services including weekend and holiday coverage. Days TBD.
Personal Requirements:
- Minimum of 18 years old
- Minimum 5 years working as a veterinary technician
- Minimum 3 years’ experience in an emergency and/or specialty hospital preferred
- Graduate from an accredited AVMA program preferred
- CVT, LVT, or RVT
- Active VTS in ECC
- Must have the ability to support and foster an environment of diversity, inclusion, collaboration, and empathy
- Must have good interpersonal relationship and communication skills
- Ability to multi-task in a fast-paced working environment
- Is detailed oriented and reliable
- Has a high commitment to providing exceptional patient care
- Excellent client communication skills
- Must be well-spoken, professional, approachable, and maintain a positive outlook
- Proficient at working with digital records and using Microsoft Word/Excel
- Physical Effort: Work requires lifting, carrying, and restraining animals (will be assisted by other staff members in lifting animals over 40 lbs.). Walks or stands for extended periods or time; frequently works in a bent position.
Compensation: Is based on education, experience, credentials, and skill level.
Benefits: Full-time benefits include health, dental, vision, short and long-term disability, life insurance, 401K, flexible spending accounts, PFML, Employee Assistance Program, paid maternity leave, paid vacation/sick/personal time, employee pet discount, uniforms, CE opportunities and allowance, and paid holidays.
Please email your resume to: Amanda.Cloutier@tufts.edu
Emergency & Critical Care Credentialed Technician Supervisor
Tufts V.E.T.S. is a multispecialty emergency and critical care VECCS level 1 certified facility in New England. We are an affiliate of the Cummings School of Veterinary Medicine, at Tufts University, providing a unique environment that integrates learning into a busy private practice setting. We are committed to providing the highest standard of patient care from a wide range of specialty services including emergency and critical care, anesthesia, surgery, internal medicine, oncology, radiology and diagnostic imaging, ophthalmology, dermatology, cardiology, and urgent care. We are continually seeking to unite highly skilled professionals in veterinary medicine to provide a collaborative environment that strives to promote and strengthen the human-animal bond.
Tufts V.E.T.S. strives to be a community where diversity and inclusion are a priority.
Sign-On Bonus: $5,000
Position Overview:
The ECC Technician Supervisor is responsible for overseeing the day-to-day operations of the ECC & Urgent Care departments. This position will be a working supervisor; with time both on and off the floor. Working on the floor performing all Technician responsibilities, modeling best practices in client/patient interactions with team members, observing and coaching team members on their clinical skills, knowledge, and patient care, ensuring efficient workflows and high standard of patient care being followed, and building good working interpersonal relationships between ECC and Urgent Care with all other services. The ECC Technician Supervisor also plays a vital role in building and maintaining a healthy culture throughout the hospital. The ECC Technician Supervisor works with the Chief of ECC and Urgent Care to support the services. This position supports and reports to the Clinical Services Manager.
This position requires someone who is organized, confident, and can maintain professionalism in tense situations, is invested in the success of the ECC and Urgent Care departments as well as the hospital, leads effectively and thoughtfully, is a champion through change, and possesses the ability to solve complex problems. A high level of emotional intelligence is key to succeed in this role. The ECC Technician Supervisor must be committed to controlling their emotions in a high stress environment and navigating interpersonal relationships judiciously and empathetically. One must have the ability to navigate difficult conversations while being aware of body language, tone, and words to ensure an approachable and optimistic interaction. This includes deescalating employee conflict and gossip in a constructive and productive way.
Responsibilities:
- Perform all essential duties and tasks required of an ER/ICU/Urgent Care Veterinary Technician.
- Motivate, inspire, and empower team members.
- Ensure optimal patient care by providing clear expectations and direction for team members.
- Provide coordination of the day for the ECC and Urgent Care services.
- Assure that breaks included in each daily schedule.
- Oversee equipment maintenance and inventory for specialty services.
- Demonstrate advanced technical skills, knowledge, and client service.
- Work with the management team to advance the mission of Tufts VETS.
- Provide technical support and delegation.
- Provide team members with coaching and training that are in line with hospital expectations.
- Monitor and give frequent feedback to team members to ensure they deliver exceptional patient nursing care.
- Conducts performance evaluations with the Clinical Services Managers support.
- Develop departmental policies and procedures.
- Provide conflict resolution both internally and externally.
- Maintains the schedule for the ECC and Urgent Care services that provides appropriate and adequate coverage for services. Including time off requests, callouts, holidays, and transferring of team members to other services as needed.
- Participates in being on-call for staffing concerns along with overseeing the on-call schedule.
- Participate in callout and open shift coverage.
- Work required shift schedule including weekends and holiday coverage as required by the services.
- Partakes in the resolution of problems/issues between team members with tact and professionalism.
- Handle disciplinary action when necessary/appropriate (with management approval).
- Participate in recruitment and retention. Including interviewing applicants for positions within the ECC and Urgent Care services.
- Oversees with onboarding and training of new hires within the ECC and Urgent Care services.
- Facilitates and promotes individual growth and development goals/plans for team members.
- Works with the Learning and Development Coordinator to develop training related to each service.
- Provide guidance as needed to students and interns.
- Act as an advocate for the ECC and Urgent Care services.
- Meet regularly with the Clinical Services Manager and Chiefs of ECC and Urgent Care.
- Encourage collaboration and build strong inter-departmental relationships.
- Delegate responsibilities including projects to the ECC Lead Technicians.
- Meet regularly with the ECC Lead Technicians and Shift Coordinators.
- Delegate responsibilities to technicians and assistants and work with them to develop specific plans that address the needs of the service.
- Hold regular department meetings.
- Attend and participate in leadership meetings with the management team.
- Oversee payroll for the ECC and Urgent Care services including time clock review, pay adjustments, PTO, and approvals.
- Act as the point of contact for other services questions or concerns.
- Participate in in-hospital training and implementation of guidelines.
- Maintain an optimistic attitude and follow TVETS policies including the Employee Code of Conduct. Your conduct and interaction with hospital team members and clients is a top priority and is continually evaluated.
- Adhere to all hospital policies and standards as required by employee manual.
- Serve as a representative of the hospital. Display courtesy, tact, consideration, and a positive attitude in all interactions with clients, patients, and hospital team members.
- Adhere to your work schedule. Be on the floor ready to work at the start of your shift.
- Demonstrate initiative and teamwork in your duties each day.
- Demonstrate professionalism and discourage gossip/rumors.
- Maintain strict confidentiality.
- Follow all hospital safety protocols.
- Communicate openly, effectively, and regularly with all management, supervisors, and specialists.
- Maintain positive rapport between all hospital team members and clients.
Schedule: TBD. Swing/Overnight hours. Fulltime (36-40 hour) benefit position within the ECC/Urgent Care services including holidays and weekend rotation coverage. Includes being on-call for staffing concerns and holiday coverage as needed by the service. Schedule subject to change at managements discretion to meet the needs of the ECC service. This position is considered essential and is therefore required to work as scheduled during inclement weather (i.e., during snowstorms).
Education and Licensure Requirements:
- High school diploma or equivalent
- Degree in Veterinary Technology and/or Animal Science preferred
- Certified Veterinary Technician (CVT)
- Veterinary Technician Specialist (VTS) in Emergency & Critical Care desirable
Experience Requirements:
- Minimum of 2 years of leadership or supervisory experience
- Minimum of 5 years working in the veterinary field as a Veterinary Technician
- Minimum of 3 years working in emergency critical care/urgent care or specialty medicine
Personal Requirements:
- Minimum of 18 years old.
- Genuinely enjoys working with animals and can treat them compassionately even when they are stressed, ill or in pain.
- Must support and foster an environment of diversity, inclusion, collaboration, and empathy.
- Must have excellent interpersonal relationship and communication skills.
- Can multi-task in a fast-paced working environment.
- Can stay calm and efficient under pressure.
- Is detail oriented and reliable.
- Has a high commitment to providing exceptional patient/client care.
- Has excellent communication skills.
- Must be professional, approachable, and maintain an optimistic outlook.
- Physical Effort: Work requires lifting and carrying animals (will be assisted by other staff members in lifting animals over 40 lbs.). Walks or stands for extended periods or time; frequently works in a bent position.
- Working conditions: May be exposed to unpleasant odors, noises, and animal feces. May be exposed to bites, scratches, and contagious diseases.
Continuing Edication:
- Required to maintain credentialing requirements and CE each year.
- Advanced training and credentialing such as becoming a VTS is strongly encouraged.
- Must complete annual supervisor and leadership CE and training as assigned including educational reading.
- Required to attend and submit 10 CE courses every 2 years for VECCS.
Compensation: Is based on education, experience, credentials, and skill level.
Benefits: Full-time, include health, dental, vision, short and long-term disability, life insurance, 401K, flexible spending accounts, PFML, Employee Assistance Program, paid maternity leave, paid vacation/sick/personal time, employee pet discount, uniforms, CE opportunities and allowance, and paid holidays.
Please email your resume to: Amanda.Cloutier@tufts.edu
ER Veterinary Technician within the Emergency & Critical Care Service - Part-Time
Tufts V.E.T.S. is a multispecialty emergency and critical care VECCS level 1 certified facility in New England. We are an affiliate of the Cummings School of Veterinary Medicine, at Tufts University, providing a unique environment that integrates learning into a busy private practice setting. We are committed to providing the highest standard of patient care from a wide range of specialty services including emergency and critical care, surgery, anesthesia, internal medicine, oncology, radiology and diagnostic imaging, ophthalmology, dermatology, urgent care, and cardiology. We are continually seeking to unite highly skilled professionals in veterinary medicine to provide a collaborative environment that strives to promote and strengthen the human-animal bond.
Tufts V.E.T.S. strives to be a community where diversity and inclusion are a priority.
About the Position: We are seeking a part-time ER Veterinary Technician (certified preferred) to join our Emergency and Critical Care Services.
- Proficient with patient triage, procedure workups, admitting & rounding patients, and discharges
- Excellent client communication skills
- Can safely restrain patients
- Has excellent knowledge of common disease processes and pharmacology
- Proficient with medical calculations
- Aseptically prep patients for procedures
- Proficient with blood draws, IV catheter placement, and running and processing various lab samples
- Can place central lines, NG tubes, and u-caths
- Comfortable with administering, monitoring, and recovering patients under anesthesia and sedation
- Assists ECC doctors with procedures
- Proficient at patient positioning and taking digital radiographs
- Can setup, monitor, interpret, and maintain patient monitoring equipment (ECG, SpO2, CO2, NIBP)
- Assists with providing general husbandry and inventory for ECC patients and service
Shift: Part-time (20-34 hour) benefit position within the ECC services including weekend and holiday coverage. Days TBD.
Personal Requirements:
- Minimum of 18 years old
- Minimum 1 years working as a veterinary technician
- Minimum 2 years’ experience in an emergency and/or specialty hospital preferred
- Graduate from an accredited AVMA program preferred
- CVT, LVT, RVT, and/or VTS preferred
- Must have the ability to support and foster an environment of diversity, inclusion, collaboration, and empathy
- Must have good interpersonal relationship and communication skills
- Can multi-task in a fast-paced working environment
- Is detailed oriented and reliable
- Has a high commitment to providing exceptional patient care
- Excellent client communication skills
- Must be well-spoken, professional, approachable, and maintain a optimistic outlook
- Proficient at working with digital records and using Microsoft Word/Excel
- Physical Effort: Work requires lifting, carrying, and restraining animals (will be assisted by other staff members in lifting animals over 40 lbs.). Walks or stands for extended periods or time; frequently works in a bent position.
Compensation: Is based on education, experience, credentials, and skill level.
Benefits: Full-time benefits include health, dental, vision, short and long-term disability, life insurance, 401K, flexible spending accounts, PFML, Employee Assistance Program, paid maternity leave, paid vacation/sick/personal time, employee pet discount, uniforms, CE opportunities and allowance, and paid holidays.
Please email your resume to: Amanda.Cloutier@tufts.edu
ICU Veterinary Technicians - Day & Overnight
Tufts V.E.T.S. is a multispecialty emergency and critical care VECCS level 1 certified facility in New England. We are an affiliate of the Cummings School of Veterinary Medicine, at Tufts University, providing a unique environment that integrates learning into a busy private practice setting. We are committed to providing the highest standard of patient care from a wide range of specialty services including emergency and critical care, surgery, anesthesia, internal medicine, oncology, radiology and diagnostic imaging, ophthalmology, dermatology, urgent care, and cardiology. We are continually seeking to unite highly skilled professionals in veterinary medicine to provide a collaborative environment that strives to promote and strengthen the human-animal bond.
Tufts V.E.T.S. strives to be a community where diversity and inclusion are a priority.
About the Position: We are seeking full-time Veterinary Technicians (certified preferred) to join our day & overnight ICU teams within the Emergency and Critical Care services.
- Proficient with following and performing patient treatments
- Comfortable with digital medical records and treatment orders
- Can safely restrain patients
- Has excellent knowledge of common disease processes and pharmacology
- Proficient with time management and punctuality
- Proficient with medical calculations
- Comfortable with setting up and monitoring CRI’s
- Proficient with venipuncture and IVC placement
- Proficient with using various in-house equipment such as NOVA, Catalyst, Procyte, Coag and submitting various lab samples to external labs
- Can place central lines, NG tubes, and u-caths
- Comfortable with transfusions and blood typing
- Assists ECC doctors with procedures
- Proficient at patient positioning and taking digital radiographs
- Can setup, monitor, interpret, and maintain patient monitoring equipment (ECG, SpO2, CO2, NIBP)
- Comfortable with use and interpretation of telemetry system
- Proficient with patient triage, procedure workups, admitting & rounding patients, and discharges
- Comfortable with common sedating protocols, monitoring patients pre-op, intra-op, and during recovery of sedation
- Can setup, maintain, and troubleshoot multiparameter monitors (SpO2, CO2, ECG, NIBP), Doppler, and other common emergency equipment (O2 cage, ventilator)
- Assists with providing general husbandry and inventory for ECC patients and service
Shift: Day: 7am to 7pm fulltime (36 hour) benefit position within the ECC services including weekend and holiday coverage. Days TBD.
Shift: Overnight: 7pm to 7am fulltime (36 hour) benefit position within the ECC services including weekend and holiday coverage. Days TBD.
Personal Requirements:
- Minimum of 18 years old
- Minimum 3 years working as a veterinary technician
- Minimum 2 years’ experience in an emergency and/or specialty hospital preferred
- Graduate from an accredited AVMA program preferred
- CVT, LVT, RVT, and/or VTS preferred
- Must have the ability to support and foster an environment of diversity, inclusion, collaboration, and empathy
- Must have good interpersonal relationship and communication skills
- Ability to multi-task in a fast-paced working environment
- Is detailed oriented and reliable
- Has a high commitment to providing exceptional patient care
- Excellent client communication skills
- Must be well-spoken, professional, approachable, and maintain a positive outlook
- Proficient at working with digital records and using Microsoft Word/Excel
- Physical Effort: Work requires lifting, carrying, and restraining animals (will be assisted by other staff members in lifting animals over 40 lbs.). Walks or stands for extended periods or time; frequently works in a bent position.
Compensation: Is based on education, experience, credentials, and skill level.
Benefits: Full-time benefits include health, dental, vision, short and long-term disability, life insurance, 401K, flexible spending accounts, PFML, Employee Assistance Program, paid maternity leave, paid vacation/sick/personal time, employee pet discount, uniforms, CE opportunities and allowance, and paid holidays.
Please email your resume to: Amanda.Cloutier@tufts.edu